Order processing

Order Processing & Shipping Overview

Thank you for shopping with us. Below is an outline of how your order is processed and delivered:

1. Order Submission

Once your order is placed on our website, it is securely transmitted to our Headquarters in Switzerland for processing. Our team verifies the order details, and prepares the shipment request. This ensures faster and more efficient delivery for customers located within the United States.

2. Domestic Shipping Within the U.S.

Our U.S. subsidiary handles all domestic fulfillment. Orders are shipped using UPS, and a tracking number will be provided once the package is dispatched.

– update from 22-February-2026. Orders might ship directly from Switzerland with DHL, all taxes or import duty are absorbed and paid for by Pro Flight Trainer.

3. Estimated Delivery Time

The overall order processing and delivery timeframe is currently typically:

✔ 5–12 business days on average

Please note that business days do not include weekends or holidays, and delivery times may vary based on location and carrier conditions.